Frequently Asked Questions
Following are commonly asked questions and answers and are provided to assist you in solving minor operating difficulties.
If you have an urgent issue please contact our Technical Support Department via email at email@example.com or call (800) 33-CHAMP.
Office hours are Mon-Fri from 8am-4:30pm PST.
Where can I get a set of instructions for my Champion products?
- What parts are available for my Champion products?
- My Water Champ Controller runs it's normal cycle then starts all over and runs the cycle again?
- Where do I install the battery in my WaterChamp?
- What is the difference between your Champion Brass actuator and your plastic actuator?
- What is the warranty on Champion products?
- What is the difference between red and yellow brass products?
- Where can I get a replacement instruction manual for my controller?
- What is the ideal water pressure for my Champion sprinkler system?
- Who do I contact if I have a question about a Champion product?
Q. Where can I get a set of instructions for my Champion products?
Instruction manuals are available at the link below. If the manual you are looking for is not available, please contact Champion's Technical Support department at (800) 33-CHAMP
Champion-Arrowhead Technical Spec's and Manuals
Q. What parts are available for my Champion products?
Most replacement parts are available through Champion distributors and retailers. Some are available directly from Champion Irrigation. Click on the link below to view some of the replacement kits. If the item you are looking for is not listed, please contact your local retailer for assistance, or call (800)33-CHAMP
Q. My Water Champ Controller runs it's normal cycle then starts all over and runs the cycle again?
This occurs when more than one start time is used. Most commonly because someone was under the impression that each Zone had it's own start time. This is not the case. Start Times are for your programs (A, B, C, D, or S). For example, if all of your valves are assigned to one program (A), then they will each run once for every Start Time you give to program A. If you set start time 1 in program A they will each run once, if you set Start Time 2 in program A, then they will each run twice. Remember that the valves will not all activate at the Start Times you have set, zone 1 will come on first, then when it has completed it's run, zone 2 will run, then zone 3, etc. If your controller runs longer than expected, the other possibility is that the controller was set to run for 10 Hours (10:00) rather than 10 minutes (00:10) in the zone Run Time.
Q. Where do I install the battery in my WaterChamp?
The R- & WC- series WaterChamp controllers are equipped with a factory-installed 3-volt Lithium. They will retain the current time and all programming in the event of a power outage. The LC- & WCP- Series controllers have a removable panel on the lower portion of the front faceplate, that once removed, reveals the connection for a 9volt battery (not included).
Q. What is the difference between your Champion Brass actuator and your plastic actuator?
A. Our Champion Classic and AA series brass actuators are rated for a maximum pressure of 150 psi and our PAA & PCL actuators are rated for 125 psi. Also, Our PAA & PCL actuators are constructed of a glass reinforced nylon composite and have a life expectancy of 10-20 years. The Classic and AA Brass actuators are made of Red Brass which has a high copper content and has a life expectancy of somewhere between 50 and 100 years.
Q. What is the warranty on Champion products?
The warranty is 3 years from date of purchase.
Q. What is the difference between red and yellow brass products?
There are two kinds of brass on the market, yellow brass and red brass. Yellow brass is made from a variety of metals such as zinc, tin etc. This gives the brass a yellow appearance and has a life expectancy of somewhere between 10-25 years. However, red brass when compared to yellow brass has a reddish look due to the high copper content (80-85%) and has a life expectancy of 50-100 years. Note: Life expectancies assume clean water and environmental conditions. Harsh water and/or environmental conditions may shorten the life expectancy of brass products.
Q. Where can I get a replacement instruction manual for my controller?
Champion is working on making all of our instruction manuals available for download. Click here to go to the download page.
Q. What is the ideal water pressure for my Champion sprinkler system?
A. Champion recommends using a pressure regulator whenever your water pressure exceeds100psi. The optimal water pressure for a Champion sprinkler system is from 60-90psi. You will experience greater results in watering and overall longevity of the system if your water pressure is kept within this range.
Q. Who do I contact if I have a question about a Champion product?
Contact Champion Technical Support by email at firstname.lastname@example.org or by calling our toll free number 1-800-33-CHAMP.